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Testimonials

After what felt like months driving around every new build estate in Ayrshire I knew I had found the place I wanted to live when I visited Annick Gardens by Dawn Homes. Although the house type I was initially interested in was potentially not going to be released for another 18 months, Joyce Prytz was incredibly informative about the entire site and encouraged me to go and visit some of the other developments by Dawn Homes to see the wider variety of house types. A few weeks passed and I decided to visit Annick Gardens again - who doesn’t like a Sunday showhome trip!

Joyce remembered me from my previous visit and her intuition was spot on - she very quickly picked up on what I was looking for in a home. She mentioned that there was an early bird offer available on the next Leven home to be released. She talked me through the plans, helped me realise these in relation to the showhomes on the site and identified a few other Levens around the site that would help me see it from the outside - having lived my whole life in older houses the prospect of buying off plan was daunting! However, there was no real debate - within 24 hours I had started the reservation process with an anticipated completion date eight months later.

The next few months flew by the support provided by Joyce, Jim (Site Manager) and later Emily in the Sales Office was unparalleled. Their guidance through colour choices to moving sockets, thoughts on extras to finding exact measurements of spaces was incredible. I’m extremely grateful to them for their constant advice and crucially patience - whether it was an email, telephone call or visit to ask the most random question (really just to justify why I was in again!) they were always happy to help and provide their expert advice based on their knowledge of me that they so quickly picked up. No aspect of the process was rushed and the team understood the importance of the decisions you were making - I really appreciated the thinking space that was given to make sure I was happy with my choices.

March 2019 was here before I knew it and all of a sudden it was time for home demonstration and handover. The whole process from start to finish was flawless and both the quality and standard of both the build and finish has been commented on by everyone who has come to see my new home. Dawn Homes and their team at Annick Gardens have gone above and beyond to build me a home that far surpasses my original hope and expectation.

Plot 55, Annick Gardens

We have recently bought our first home with Dawn at Croftfield Park, the level of service and experience has been second to none. Both Linda and Davie, the site sales advisor and site agent have been on hand whenever we’ve had any questions and have been a great help throughout our journey.

I was astounded by the quality and range of kitchens we got to choose from, every last detail has been thought of and we are extremely happy with our forever home.

Buying a house and starting our family at the same time could have been a huge stress, but with the help of the team on site it was an enjoyable and stress free experience. I was kept up to date every step of the way and everything was kept within our advised timescales.

Quality with a smile is how I would describe Dawn homes. Linda, Davie and all site staff are great assets to the Dawn team.

Courtney Crossan

I reserved plot 22 back in June 2018 at Camas Walk and want to express my happiness at my new home and the buying process which Dawn Homes provided.

The sales team explained everything clearly and efficiently in what would happen over the coming months which can be daunting when buying off plan! I was kept updated with every stage of my new home and especially loved being able to come into the sales suite to select my kitchen and tile choices, I really felt we had made the correct decision in buying with Dawn as the range of Porcelanosa tiling and Roundel kitchens was fantastic, the specification which Dawn Homes provide is excellent in comparison to other sites locally that we looked at.

I popped regularly into site to see the progress of my new home and the girls on site could not have been anymore helpful and I loved photographing the build stages step by step. I liked having one point of contact on site, it made me feel like I was given the time I needed when buying the biggest purchase of my life and never felt like I was rushed or unwelcome even when I know how busy a site that Camas Walk can be.

Finally December 2018 came along and we had been booked to complete our Home Demonstration and at this time I met Alan, the site manager. Alan was fantastic in showing us around our new home and showing us how everything would work and what we needed to do with our new appliances, at this stage everything that would happen on day of settlement was explained and finally we were ready for our keys. Settlement day went very smoothly with thanks to the team and finally our forever home was ours!

The house was fantastic and we had very little snagging, in fact the snagging that was noted was rectified by the end of the day - thanks to Alan and team.

I would highly recommend Dawn Homes to family and friends who are thinking of buying new. The process was pain free in what could have been a stressful time.

Thank you Dawn Homes for making our dream home become a reality.

Hayley McVicar

In March 2018 we popped in “just for a look” at the show home in Croftfield Park. Linda the sales woman told us that a Carrick had just become available that day and we reserved our home later that week.

We moved in November 2018 and can’t recommend the staff at Dawn highly enough. Linda Russell our sales person has been with us the whole way through, providing constant support and guidance and updating us all the way through the process.

We have only had one or two very minor issues, and they were rectified within hours of highlighting them to the Site Manager Davie, nothing is too much trouble and they literally can’t do enough for you.

The service and overall customer care we have received from the staff at Dawn Homes has been outstanding.

We absolutely love our new home, and we would recommend Dawn in a heartbeat.

Plot 37, Croftfield Park

We started the process of moving to a Dawn Home almost 20 months before we got our keys. It was a long wait to say the least, but well worth it! We had heard that Dawn Homes were building at Croftfield Park and we were lucky enough to have our name down first on the reservation list for the exact plot we wanted.

I then had to sell my own home, however Dawn Homes were great at keeping us up-to-date with exactly what was going on and keeping me advised about timescales to allow me to sell my previous house. I had delays with the sale of my house and we were scared we weren’t going to be able to buy our Dawn Home, but Linda was fantastic at keeping us calm. Our plot ended up being delayed due to bad weather in the winter but that worked out better for us in the long run.

We finally got our keys in September 2018 and it really is our dream home. We are so happy here. The houses are gorgeous and spacious. The neighbours are great and the whole estate looks fantastic. There were a few teething problems when we first moved in, but that is to be expected with a new build property. Linda, Davie and the entire Dawn Homes team were brilliant. They put right anything which was wrong almost immediately and having them on site meant that Davie was there within minutes if there was a problem. If ever we need help with anything, Linda, Davie and the rest of the team are there to answer our questions.

I have had friends who have purchased new build homes from other developers and the aftercare from Dawn Homes is something which my friends haven’t had from other developers. I would recommend Dawn Homes to anyone considering purchasing a new build home. They say that moving house is one of the most stressful things you can do in your life, but Dawn Homes made it smooth sailing for us as we can’t thank them enough.

Kara & Gary

I have recently bought my first home from Karen. As you can imagine buying your first home can be a very daunting experience. However Karen was able to help myself and my husband through everything we needed to know and everything we had to do. With many ups and downs when trying to get our Mortgage, due to being a probationer teacher, Karen was always there for us offering great support and guidance.

Her positive thinking helped my husband and I throughout our buying experience. I can not thank Karen enough for all her help during this process and I do believe she helped to make our buying experience more relaxed and enjoyable.

Mr & Mrs Ventre

After a 2 year journey of trying to find the perfect home, we finally came across Dawn Homes who were building in Cambuslang. After viewing a showhome and getting to meet Karen we knew then this was the home we wanted. Karen was amazing. With it being our first ever purchase of a house, she helped us along the way and kept us in the loop with everything.

We were a little delayed on getting our keys at first but Dawn Homes and Karen did everything they could to get us in before Christmas as this was our aim.

Being the first people to move into Camas Walk has been amazing and we can't wait to see the place when it is finished.

It was amazing to find out that we were Karen's first reservation with Dawn Homes and she couldn’t have been more helpful. 4 months in and she is still checking to see how we are getting on.

Kelsey Marshall

In September 2016 we began our search for a home on the Firth of Clyde coast. We are at the moment, happily celebrating having lived in our new Dawn home at Regatta View Fairlie for eight months.

We initially met with Scott Brabender, Dawn’s Site Agent who readily discussed the site plan fully with us, advising on plots available and how the reservation and sale process worked.

It wasn’t long before we decided to reserve our chosen plot, recognising that Regatta View was a stunning location with homes of real quality and finish, which is what we had been looking for.

We were encouraged to visit the site as often as we could to see it under construction and get a feel for the local area. It was during this period that we especially received the expert customer care and attention of our site agent who made time available for any questions or concerns.

Dawn offered us an outstanding range and choice of kitchen units, work surface and bedroom wardrobe design. Flooring packages were also available with an extensive and exciting array of colour schemes which made our eventual choices pleasantly challenging. At no point did we feel under pressure to make decisions quickly, returning several times before final choices were made.

Throughout the following weeks and months both Scott and the Site Manager, Derek were regularly in communication with us. Aspects of our choices were constantly revisited and some optional extras to personalise and enhance the already high spec of our new home were added.

Externally we chose a large number of additional features, including hard landscaping, all of which were put in place prior to our moving in early August 2017 – right on schedule.

On moving day, we felt confident that the handover was expertly conducted by Dawn’s Site Manager and that it was a very positive experience at a very stressful time.

Since our moving in day we have felt totally at home and we continue to have conversations with Dawn staff as we are currently going through the process of the six month inspection. We feel at this point we should mention the wider contracted building site team who have continually impressed us with their work ethic, level of courtesy and an attitude that nothing is too much bother. This has been our overall experience of living in a beautifully built home with stunning views overlooking the coast at Regatta View, Fairlie.

Eleanor McGuire

We had no real plans to move but that all changed following our visit to see the showhome and development plans. It was immediately clear both were of great quality and would suit us perfectly - we embarked on a largely stress-free journey for a new home, in a uniquely central location for a new-build.

Around 6 months later we had moved in to our new home! Everything ran to time, and we were kept well updated throughout with our options made clear to us.

Katie and the whole team were a huge support throughout. Even once we had moved in nothing was ever too much hassle and Alan the site manager and team were regularly available to assist at short notice.

2 months in and we continue to love everything about our new home.

Iain Steele

My husband and I had been looking for a new property before my second son was born in 2014, we couldn't decide where we wanted to live but after a lot of thought and regular contact with the sales team at Burngreen Brae, Carol Martin finally found us the perfect family home.

We purchased a Leven in January 2017 and we couldn't be happier.

We feel like we are finally home and looking forward to making new memories as we watch our sons grow up in a family friendly estate.

Laura Bell

I bought my home at a time in my life where I had lots going on and didn't have the time I would have liked to focus on it. I had a few bumps on the road getting there but I needn't have worried because the sales staff were amazing.

Since moving in I've had very few problems, and they have been fixed right away.

The guys on site have always been very friendly and always enquire if I'm settling in okay and check if there’s anything they can do to help.

Jim Holmes